Returns
Our Goal is Simple: A Great Shopping Experience for You.
We want you to love your Red Wing purchase. If for any reason you're not completely satisfied, we've made returns easier than ever. We will issue a refund if the item is in its original condition.
Please note all returns and exchanges will be shipped with UPS.
How Do I Return My Online Order?
Online Returns: Please visit the online return page and follow the online return process.
In-store Returns: Please note that online purchases cannot be returned or exchanged in physical stores.
All returns must be processed through our online return page.
Refunds: Once we receive your returned item, we'll process your refund to the original payment method.
How Do I Return My Store Purchase?
Items purchased in-store cannot be returned online.
They must be returned directly to the store location where the purchase was made.
Warranty Returns
If you're returning a product for warranty purposes, please visit our Warranty Information page for full details on how to process your warranty return.
The warranty return can be started here.
Questions?
If you have any concerns or need assistance with your return, we're here to help. Contact our customer service team here.